terms and conditions canvax

Ordering Terms & Conditions

Please, read the Terms & Conditions below before a purchase. If you place an order, you confirm that you understand and agrees with all of them.



Canvax™ warrants that all its products will meet the specifications accompanying the technical literature and agrees to replace the product free of charge if the product does not conform to the specifications but, please, the notice for replacement must be given within the next 15 days after receipt of the product, or if the product was damaged during shipping, within 3 days after receipt of the product. In consideration of the above undertakings by Canvax Biotech SL, the purchaser agrees to and accepts the following conditions:

  1. This warranty is in lieu of all other warranties, expressed or implied;
  3. The purchaser’s sole remedy shall be to obtain replacement of the product free of charge from Canvax™.

This remedy is in lieu of all other remedies or claims for damages, consequential or otherwise, which the buyer may have against Canvax Biotech SL.


Use of Products:

Canvax™ kits and reagents are for Research or Laboratory use only and must not to be used for Diagnostic, on Humans or for any Drug purposes.


Discontinuation of Products:

Canvax™ reserves its right to discontinue the offering of any item without prior notice.


Trademark information:

Registered names and trademarks used in this website, even when not specifically marked as such, are not to be considered unprotected by law.


Product Shipping and Delivery:

All our products are transported in appropriate conditions to maintain intact all the properties inherent to its expected output. For most countries, the delivery occurs within two to five working days, except in case of stock rupture. Shipping costs may apply and the necessity of dry ice is signalised in the products and extra charge may apply.


Pricing and Payment Terms:

To know more about economical terms and the most up-to-date version of pricing please contact your closest distributor or Canvax™ agent.

For direct purchases from Canvax™, invoices will be due within 30 days from issue date and advanced Payment may be required. In this case, banking expenses are fully supported by the client and orders will only be processed upon payment validation.


Notice to the purchaser:

Information presented herein is accurate and reliable to the best of our knowledge and belief, but is not guaranteed to be so. Nothing herein is to be construed as recommending any practice or any product in violation of any patent or in violation of any law or regulation. It is the user’s responsibility to determine for himself or herself the suitability of any material and/or procedure for a specific purpose and to adopt such safety precautions as may be necessary.


Ordering Terms & Conditions for Services

Service Agreement:

Unless acknowledged and signed by Canvax™ in writing, any additions or alterations by Client shall not bind Canvax™. Canvax™’s failure to object to any amendments, alterations, additions or proposals contained in any work order or other form or document from Client shall not be construed as a waiver of the Service Agreement nor an acceptance of any such amendments, alterations, additions or proposals. On some specific Services, Canvax™ could accepts Services Ordering without any signed contract, considering implicing acceptance via email or telephone. All these Services are as well covered under Canvax™ Ordering Terms & Conditions.


Scope of Work:

A detailed scope of work (“Description”) shall be provided by Client and attached hereto as schedule A. The scope of work shall specify the details of the work, the design, information desired, data and materials to be provided by Client, required completion time and all other matters relating to the completion of the Agreement. Client shall be deemed to assent to the terms of the Service Agreement by submitting the Scope. The submission of Scope shall be deemed as an offer by Client. The acceptance occurs upon the execution and acknowledgement of the Scope by Canvax™ in writing.


Changes of Scope/Services:

Changes to the Scope or Services must be agreed upon and authorized by representatives of Canvax™ and Client in writing. If such changes result in an increase in the cost and labor of the Services or affect the projected date of completion of the Services (or portions thereof), the compensation for the Services and/or completion date(s) shall be adjusted to a degree commensurate with such changes agreed upon by Canvax™ and Client in writing. 

Cancellation of Services in progress will result in a partial or total charge commensurate with the percentage of work completed at the time of cancellation, in addition to any approved expenses beyond recall at the time of termination, which incurred prior to termination, and any other actual costs and charges incurred due to the early termination.  Canvax™ has the right to terminate the Service Agreement without any liability to Client if no agreement could be reached regarding the changes andadjustment of compensation and costs by Canvax™ and Client in writing.


Compensation and Payments:

The Client shall pay Canvax™ for the Services within thirty (30) days from the date of the invoice(s), or, if applicable, according to the compensation rate and payment schedule as set forth in quotation attached as schedule B. Invoices shall be sent to Client upon completion of the Services and delivery of the applicable Deliverable(s) to Client, or, according to the schedule B. If Client defaults in any payment when due, Canvax™, at its option and without prejudice to its other lawful remedies, may delay performance, defer delivery, charge higher interest rate to the maximum amount allowed by law on undisputed amounts owed, and/or terminate the Services Service Agreement. All payments due hereunder shall be made in the currency specified by Canvax™ in writing in the Invoice.


Taxes and Other Charges:

Unless Parties agree in writing, Client will be responsible for any use tax, sales tax, excise tax, custom duty, inspection or testing fee, or any other taxes, fees, duties or charges imposed by any governmental authority, relating to or measured by the transaction, in addition to the prices quoted or invoiced in the Service Agreement. If Canvax™ is required to pay any such taxes, custom duties, fees or charges, Client shall reimburse Canvax™ thereof or provide Canvax™ an exemption certificate or other document acceptable to the authority imposing the taxes, duties, fees, or charges at the time the order is placed.


Materials and Information:

Client will provide Canvax™ with sufficient amount of its information and materials such as cells, compounds, samples, or other substances needed to complete the Services (“Client Materials”), as well as comprehensive data or information concerning the stability, storage and safety requirements of such Client Materials needed by Canvax™ to complete the Services. Canvax™ will use Client Materials in accordance with the Service Agreement and only in the execution of Services for the benefit of the Client. Unless otherwise requested by the Client, upon completion of the Services any remaining Client Materials will be destroyed.

Canvax™ will not transfer or provide Client Materials, in whole or in part, to any third party, other than a subcontractor, without the Client’s prior written approval. Client warrants that it has the appropriate right or license to the Client Materials for the purpose of this Agreement, and that Canvax™’s use of such material for performance of the service in accordance with this Agreement shall not infringe the proprietary rights, including but not.



Canvax™ may terminate the Service Agreement in the event that Client breaches or fails to comply or communications, failure of suppliers or subcontractors, or with any material provision of the Service Agreement, and fails to remedy the breach or failure to the satisfaction of Canvax™ within fifteen (15) days of receiving written notice where the breach or failure is capable of being remedied.